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At the door

Create a scanner PIN for your door team

Create shared entry doors and give operators access to the scanner.

In this guide
  1. Create the door
  2. Give the operator the address and PIN
  3. When the shift or team changes

Create the door

Open Settings > Scanner Doors and choose Add Door. Enter a name your team will recognize, such as Main Entrance or VIP Entrance, and save. A PIN is generated automatically. General doors on this screen are used across the organizer’s events.

Give the operator the address and PIN

Copy the scanner address and PIN from the screen. Share them only with the assigned team: the PIN grants scanner access. A single active event is selected automatically; if there are several, the operator chooses one. Check the event name together before opening the doors.

When the shift or team changes

Adjust the door’s active status as needed. Generate New PIN invalidates the previous PIN. Give the new code to the operators after rotating it. See the QR scanning guide for ticket-type selection and scan results.

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